MY COWORKER'S AI GIRLFRIEND STARTED ANSWERING CUSTOMER EMAILS

my colleague used an ai companion for creative writing and a separate assistant for customer support. one afternoon he accidentally copied the companion's personality instructions into a work template

the next draft email began with a flirtatious greeting and promised to handle the customer's refund with eternal devotion. fortunately, the message remained in our approval queue

i asked him to separate his personal projects from work tools and review which prompts were loaded. he looked mortified and blamed the copy-paste shortcut

we fixed the template before anything went out. the phrase 'refund with eternal devotion' is still a running joke whenever support tickets pile up